Shipping policy
ORDER PROCESSING:
Please allow 1-2 business days to process your order. Expect an email within 1-2 business days to let you know your order is on the way!
STORE PICKUP
940 Calle Amanecer, San Clemente, CA 92673
Orders can be picked up daily, from 10AM to 4 . An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option.
Click the "continue to ship" button. Local delivery is available for addresses within 100 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 4PM PST during store hours of 11 a.m.–4 p.m. will be delivered the same
day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking
information.
FLAT RATE SHIPPING
Orders are generally shipped within 1-2 business days using USPS or UPS, i.e. Canada
Post's delivery standard is 2–7 days.
A flat-rate shipping fee of $5.99 applies to orders shipping to locations outside the local region. Optional: We do not ship outside of the USA at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
INTERNATIONAL SHIPPING:
We don't offer international shipping at the moment, please email your request to wheelsandwaves22@gmail.com
If you’re using calculated shipping rates, Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SKLA is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at wheelsandwaves22@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at wheelsandwaves22@gmail.com.